Remote Support
Step by Step Instructions Provided Below ↓
Steps to Connect
1 Call the Life Celebration Team at 888-887-3782, if you don’t have an Envision system installed in your Funeral Home Press 1 for the Print Design Team. If you have an Envision system installed in your Funeral Home and need help Press 2 for Envision Team.
2 A Life Celebration Staff Member will provide you the 9 Digit Support Key to enter. While waiting for the support key enter your First Name. Once you have the 9 Digit Support Key click the button Connect to start the remote support session.
3 This will prompt an automatic download of the GoTo Opener application. Click the button Open GoToOpener to run the application, this will automatically open and launch GoToAssist. Click the button Join Session to finish getting connected.
Troubleshooting
If the GoTo Opener application does NOT automatically download then follow the instructions provided on the webpage to manually download GoToOpener. Once downloaded (Check your Downloads folder) run the application to launch GoToAssist and click the button Join Session to get connected.
