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Support That Keeps You Moving

Life Celebration’s Remote Support allows our team to securely connect to your computer and help resolve issues quickly, so you can stay focused on serving families.

How to Connect 

  • Call 888-887-3782 to get started 
  • Press 1 if you do not have an Envision system installed (Print Design Team) 
  • Press 2 if you do have an Envision system installed (Envision Support Team) 

A Life Celebration team member will guide you through the next steps. 

  • During the call, you’ll receive a 9-digit Support Key 
  • Enter your first name 
  • Enter the Support Key 
  • Click Connect to begin the session 
  • You’ll be prompted to download the GoTo Opener application 
  • Click Open GoToOpener to run the application 
  • The system will automatically launch GoToAssist 
  • Click Join Session to complete the connection 

If the GoTo Opener application does not automatically download: 

  • Follow the on-screen instructions to download GoTo Opener manually 
  • Check your Downloads folder 
  • Open the application to launch GoToAssist 
  • Click Join Session to connect with our team 

If you experience any issues, stay on the line — our team is happy to walk you through the process.